When you arrive with a big suitcase, it is better to take the entry to the left of the building rather than the front one. The left entry is more comfortable for people with big luggage or moving with crutches or in a wheelchair. In the main entrance there is a beautiful, pre-war revolving door which is great to look at but not so easy to cross with a large suitcase. Speaking of suitcases: when you have checked in you can pull your luggage up a ramp to the right of the stairs leading to the lift facing the reception. The lift goes up to the 5th floor. If you have a room on the 6th floor, you need to take the lift to any floor and then go to another lift. Should you need help with your luggage, please contact the reception desk. We will certainly help you.
In order to assure a fast check-in for everybody, when coming to the reception desk please have your ID prepared. During the check-in we cash in the local tax (currently 3.5 zlotys per day, according to the Resolution of Municipal Council of Krynica-Zdrój on the amount of spa tax) and payment for the parking lot from those who use it. The local tax is the only charge we can take only in cash. The total amount of that tax for a 14-day stay is 49 zlotys. All other payments may be made within three days of your arrival, either in cash or by credit card. You can also pay for your stay in advance by bank transfer and only pay the local tax and additional services (if you use them) once you are in our centre. The reception desk works around the clock, and payments are accepted from 730 (7:30 a.m.) to 2130 (9:30 p.m.).
