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Dajemy zdrowie i dobre wspomnienia

Ideas, proposals and complaints

We want you to leave Lwigród in better health and with good memories, so that we would have the pleasure of hosting you again. For this reason we would greatly appreciate your remarks regarding the operation of our centre, the treatment, the atmosphere, quality of service, and leisure activities. What else could we do to make you more satisfied with your stay? Should there be more of something? Less of something? Did you miss anything? What should we do in a different way? For financial reasons we are not able to meet all wishes of our clients, but together we are making many small steps which make a road to increasingly good quality of our services as well as your health and good memories of the stay.

It was on demand from our clients that, since June 2013, we introduced Nordic Walking sessions, additional integration events, etc. We also changed TV sets in all rooms to modern flat sets with cable TV. We changed lighting and added room for cosmetics in all bathrooms. 

We would greatly appreciate any suggestions for improving our services, by e-mail. We are also asking clients from randomly selected stays to fill in a short client satisfaction questionnaire. It is also thanks to feedback from you that we are updating this guide, so that our future clients would be even better informed.

Suggestions and complaints may be filed in person to the facility manager, in writing by post or through reception desk, or by e-mail (to dyrektor@lwigrod.pl).

We would be happy to host you!

Lwigród and Krynica-Zdrój

Rzeźby Wejście do obiektu Balkony Widok z balkonów